🏠 Dashboard

Welcome back, jtesdall

Thursday, April 9, 2026
Active Client Summary
279 Active
0 Active (Hold)
3 Dealer Support
3 Dealer
204 Cancelled
17 Hourly
23 Other

Total: 529 clients

Support Expiring Soon
Company End Date Days Left
GFP Ethanol, LLC dba Calgren Renewable Fuels 04/30/2026

21

A.C. Dispensing Equipment 04/30/2026

21

One Vision 04/30/2026

21

RM Bradley Management 04/30/2026

21

Central Lake County Joint Action Water Agency 04/30/2026

21

En-Chro Plating Ltd. 04/30/2026

21

Goodwill Industries of the Heartland - CRC - Site #3 04/30/2026

21

Helena Industries LLC 04/30/2026

21

JBMI Group Ltd 04/30/2026

21

Gusmer Enterprises 04/30/2026

21

Goodwill Industries of the Heartland - CRE - Site #4 04/30/2026

21

Goodwill Industries of the Heartland - HGE-VEG OIL - Site #1 04/30/2026

21

Recent Support Calls
Date Company Description Tech Status
04/09/26 Homeland Energy Solutions LLC Slowness in Mapcon, tweaked the tomcat settings to make sure tomcat does not take all of the available ram. cmullenbach
Completed
04/09/26 Ilsco Extrusions Inc. how to make inactive inventory active, might want to clear out everything. Also, Howard has retired, we need a new primary contact jappel
Completed
04/09/26 The Gill Corp Remote in for ticket #64079 to upload the report (GillCorpCA_TPMMetricsReport.rptdesign - "TPM Metrics") to their system to their system. ccarter
Completed
04/09/26 United Energy Necedah LLC Remote in for ticket #64122 to check their email logs to see about the PO Authorization emails and to see if their email address is valid (test email). ccarter
Completed
04/09/26 En-Chro Plating Ltd. wants to use meters and guages, not available on lite, gave him some info about pro. jbergren
Completed
04/08/26 HET Levelland LLC updating their Concur interface jbergren
Completed
04/08/26 Aztalan Bio LLC weekly meeting - see notes jbergren
Completed
04/07/26 Wald Family Foods password reset jbergren
Completed
04/07/26 HET Levelland LLC same as below, getting programmers involved jbergren
Completed
04/07/26 Cardinal Ethanol Uploaded report and showed him how to use start and stop times in Mapcon TC cmullenbach
Completed
04/07/26 Al-Corn Clean Fuel discussing yesterday's attachment error -- I can find the problem WO either in the error details or in the system logs jbergren
Completed
04/07/26 HET Levelland LLC the department # changed on the Concur side, we cannot find that number anywhere in Mapcon, must be hard coded. Talk with Concur, it might be on their side. jappel
Completed
04/06/26 Reeve Agri-Energy, Inc. Restart tomcat because no logins available. cmullenbach
Completed
04/06/26 Marysville Ethanol wants a full inventory report, created a ticket jbergren
Completed
04/06/26 Al-Corn Clean Fuel getting umbrella error when trying to print a select list of WOs by priority, asked him to send in a support ticket with err msg. one of the WOs likely has a bad attachment, isolate it and try to print the attachment by itself jappel
Completed
Open Projects 55
Company Project Type Manager Ordered
Frontier Logistics L.P. Add 200 Inventory for a total of 2900 On-Site Services cmullenbach 04/09/26
Walt Johnson Construction & Crane Service, Inc. Host cancellation Host Cancellation egunnels 04/02/26
Dee Zee, Inc. Host cancellation Host Cancellation egunnels 03/25/26
Commonwealth Agri-Energy, LLC Upgrade to Mapcon Hosted w/2500 Assets, 5 Concurrent Users, Adv Inventory w/1000 parts, Adv Admin, System Utilities, Adv Maintenance, Purchasing, Adv Human Resources Hosted robin 03/04/26
Commonwealth Agri-Energy, LLC Custom Programming - Upgrading reports/minor customizations Customization chilleson 03/04/26
Commonwealth Agri-Energy, LLC On site Training x3 days, 2 Travel days On-Site Services jappel 03/04/26
Commonwealth Agri-Energy, LLC MAPCON Academy On-Site Services jappel 03/04/26
Piping Rock Site 2 Mapcon Academy Other jappel 02/27/26
One Earth Energy, LLC Add 100 Assets for a total of 5300 Other cmullenbach 02/26/26
PA Pellets LLC Host cancellation Host Cancellation egunnels 02/12/26
Heraeus Electro-Nite UK Ltd Mapcon Mobile w/1 User Other cmullenbach 02/11/26
Big River Resources, LLC - CORPORATE CP - Add custom lookup filters Customization chilleson 02/09/26
Iowa Army National Guard CP-Track state and federal costs for locations/buildings; modify utilities functionality to select which utility and track costs Customization chilleson 01/28/26
Cardinal Colwich, LLC CP-Upgrade to latest version; prevailing wage; OW tracking; payroll interface Customization chilleson 01/23/26
Pioneer Hi-Bred International CP-IPM modifications and enhancements Customization chilleson 01/22/26
John Boos & Co Work Management On Line Training x2 hours OnLine Services Diane 12/09/25
Heron Lake BioEnergy, LLC Remove 4 Concurrent User Licenses making a total of 1 Other cmullenbach 12/08/25
Central Lake County Joint Action Water Agency Remove Barcode Other cmullenbach 11/26/25
Nugen Energy, LLC CP-Add Asset info under Vendor window for Inv Screen Customization chilleson 11/14/25
Pannonia Bio Zrt. Upgrade customizations to the newest version Customization chilleson 11/04/25
Nala and Maggie, BFF MAPCON Pro Hosted w/250 Assets, 3 Concurrent Users, 2 Mobile Users, Adv Administration, Adv Utilities, Adv Maintenance, Adv Inventory w/500 items Hosted Diane 10/31/25
Pannonia Bio Zrt. Mobile App / scanning Enhancements Customization chilleson 08/15/25
Southwest Iowa Renewable Energy (SIRE) Pro Fundamentals In house Training x2 Other Diane 07/02/25
Ring-neck Energy & Feed, LLC Upgrade MAPCON customizations to the latest version Customization chilleson 07/02/25
Heraeus Electro-Nite Poland CP-Miscellaneous MAPCON Customizations Customization chilleson 06/13/25
NF Protein, LLC Mapcon Pro Self Hosted w/500 Assets, 3 Concurrent Users, 3 Mobile users, 3 Sites, Adv Inventory w/500 Parts, Adv Maintenance, Adv Administration, Adv Utilities, Barcode, Annual Support and Remote Install Self-Hosted jbergren 06/09/25
Helena Industries, LLC 60 Day Trial - Barcoding Other Diane 04/21/25
Helena Industries LLC 60 Day Trial - Barcoding Other Diane 04/21/25
Applied Laboratories, Inc. Online Work Mgmt Training OnLine Services Diane 04/16/25
Applied Laboratories, Inc. Online Implementation training OnLine Services Diane 04/16/25
Dee Zee, Inc. Mapcon Academy Other jappel 02/14/25
Savor Foods Mapcon Academy Other jappel 02/12/25
Legacy Fasteners LLC Online Implementation x2 hours OnLine Services Diane 02/12/25
Savor Foods Online Implemenation OnLine Services Diane 10/29/24
Savor Foods 2hr Online Training OnLine Services Diane 10/29/24
HET Levelland LLC CP - Send MAPCON invoices to SAP concur Self-Hosted chilleson 09/19/24
2Go Group TEST SYSTEM- Pro Self Hosted w/ 10 Assets, 10 Inventory, 1 User License, 1 Site License Self-Hosted robin 09/03/24
Mapcon Technologies, Inc Test Project Other egunnels 08/05/24
Mapcon Technologies, Inc Test 2 Other egunnels 08/05/24
The Garlic Company CP-Inventory Data Entry Modification Customization chilleson 08/01/24
Lafayette General Medical Center Add 6 Mobile Users making total now 8 Other cmullenbach 02/19/24
TSI Titanium Online Work Management Training 2 hrs OnLine Services cmullenbach 02/16/24
The Garlic Company Custom Programming - Project Design Tab Changes w/ annual support Customization celist 08/01/23
Ring-neck Energy & Feed, LLC Custom Programming - Add Equipment Selection Dropdown on HTML WR Page w/ annual support Customization chilleson 05/11/23
Swissoil Del Ecuador S.A 30 day trial - Add 1 mobile user - through June 14th Self-Hosted cmullenbach 05/12/21
Ilsco Extrusions Inc. Custom Programming - Accounting Interface - JD Integration w/ annual support Customization bprusha 04/28/21
CDW 30 day trial of 1 Mobile User Self-Hosted egunnels 12/03/19
MAPCON Pro Hosted w/100 Assets, 3 Concurrent Users, Adv. Admin, System Utilities, Adv. Maintenance, and Annual Support Hosted robin 07/22/15
On-Site Training x 3 Days On-Site Services swigton 07/10/15
On Site Tool Crib System Implementation x 3 days On-Site Services jappel 07/10/15
Data Conversion KWIC/KWET Customization bprusha 07/10/15
Tool Crib Modifications/Remote Install Customization bprusha 07/10/15
Windows Based Handheld Scanners (Blue Bird) x 2 Hardware robin 07/10/15
MAPCON Pro Self-Hosted w/15,000 Assets, 10 users, 3 Mobile users, Adv Maint, Adv Admin, System Utilities, Inv w/35,000 Parts, Purchasing, Adv HR, Barcode, Interface, Remote Install and Annual Support Self-Hosted robin 07/09/15
Mapcon Lite Services Package Diane 03/16/07
Calls per Day — Last 30 Days
02468101214 Mar 11Mar 16Mar 21Mar 26Mar 31Apr 5Apr 9
Calls
Calls This Week by Tech

No calls logged this week yet.

Top 10 Clients by Shipped Value
0262144524288786432 Kenworth Tru…Westinghouse…Red Star Yea…Lansing Boar…Pioneer Hi-B…Southwest Ge…State of Iow…City of Gard…The Anderson…Didion Ethan…
Invoiced ($)
# Company Total Invoiced
1 Kenworth Truck Company $664,450
2 Westinghouse CNFD $654,304
3 Red Star Yeast Company, LLC CORPORATE $647,564
4 Lansing Board of Water and Light $598,469
5 Pioneer Hi-Bred International $559,686
6 Southwest General Health Center $462,353
7 State of Iowa $432,239
8 City of Garden City $424,738
9 The Andersons, Inc./Ethanol - Corporate $377,438
10 Didion Ethanol $377,332
Top 10 Clients by Customizations
0816243240 Pioneer Hi-B…Red Star Yea…Pannonia Bio…Kenworth Tru…CHS AnnawanCity of Gard…The Garlic C…Westinghouse…Didion Ethan…Columbia For…
Customizations
# Company Customizations
1 Pioneer Hi-Bred International 35
2 Red Star Yeast Company LLC 35
3 Pannonia Bio Zrt. 32
4 Kenworth Truck Company 23
5 CHS Annawan 21
6 City of Garden City 20
7 The Garlic Company 17
8 Westinghouse CNFD 16
9 Didion Ethanol 16
10 Columbia Forest Products 14
Customizations 987 total  ·  12,306.8 hrs
By Type
Custom
Premium
Count — Last 12 Months
012345 May 25Jun 25Jul 25Aug 25Sep 25Oct 25Nov 25Dec 25Jan 26Feb 26Mar 26Apr 26
Count
Total Hours — Last 12 Months
01632486480 May 25Jun 25Jul 25Aug 25Sep 25Oct 25Nov 25Dec 25Jan 26Feb 26Mar 26Apr 26
Hours

Rejoining the server...

Rejoin failed... trying again in seconds.

Failed to rejoin.
Please retry or reload the page.

The session has been paused by the server.

Failed to resume the session.
Please retry or reload the page.